Gian Piero Turchi
BLISS (Burnout scaLe In hoSpital Setting)
The spread of the Covid-19 virus has led to an increase in hospital admissions and congestion in the wards, leading to an operational overload of medical staff involved in the management of the sanitary emergency. In this context, healthcare workers have been provided with psychological help and support in different ways. Considering the number of operators involved, this support can be even more useful and effective if it is based on an evaluation of work-related stress (which can become chronic in Burnout) able to anticipate the evolution of interactive modalities that can compromise, to different degrees, the exercise of the operator’s role. This could in fact generate repercussions on the health of the operators, patients and their families (as well as compromise the operational effectiveness of the service).
Given this, the BLISS project (Burnout scaLe In hoSpital Setting) aims to promote the positioning, in health terms, of healthcare workers in the pursuit of their role and their operational effectiveness in the management of the Covid-19 emergency. Therefore, in line with this, the project aims to build the prototype of an automated instrument (of immediate use and offering real-time output) for the measurement of the configuration, by medical personnel, of the exercise of their role in the management of the emergency. This tool will be based on the M.A.D.I.T. methodology, which defines indexes that constitute the scale of measurement of work-related stress. Therefore, in the application of this tool, it will be possible to assess the level of work-related stress and the risk of Burnout through measurement indexes. In addition, based on the output of the instrument, it will be possible to:
- have “holding curves” (called anticipation isobars) of maintaining the professional effectiveness of the role undergoing the operational impact due to the Covid-19 emergency;
- develop, for each level of the scale, accessible guidelines for both the operator and the service managers to manage, in anticipation, the risk of Burnout.